In the world of online retail, your packaging is often the first physical touchpoint between your brand and your customer. With fierce competition and rising expectations in the digital marketplace, investing in high-quality, reliable e-commerce labels and shipping labels isn’t just a practical need—it’s a branding opportunity. Whether you’re shipping luxury products or everyday items, the way your package looks and functions can influence everything from brand perception to repeat business. In this guide, we’ll cover how to optimise your labels for packaging and shipping to improve efficiency, protect your brand, and improve the customer experience.
Why E-commerce Labels Matter
E-commerce businesses often focus heavily on their websites, ads, and customer service—but packaging and labelling are just as crucial. The right e-commerce labels do more than just identify your parcels—they help ensure smooth delivery, improve operational efficiency, and elevate your branding.
Properly designed labels or stickers can:
- Ensure deliveries arrive safely and correctly
- Enhance unboxing experiences
- Support returns and logistics
- Reinforce your brand identity
- Meet courier or legal labelling requirements
Types of Labels You Need for E-commerce
- Shipping Labels
Shipping labels are essential for every online order. They must contain accurate delivery information, tracking codes, barcodes, and sometimes return details. Thermal transfer or direct thermal labels are often used here for their speed and durability.
Top Tip: Always check carrier specifications (e.g., Royal Mail, DPD, DHL) to ensure your shipping label size and format are compliant with whichever courier you are using.
- Return Labels
Including a pre-printed return label can streamline the returns process and improve customer satisfaction. It signals professionalism and saves your customers time and effort when they need to return an item.
- Branded Product Labels
Don’t miss the opportunity to build brand recognition. Custom e-commerce labels with your logo, colours, and fonts help reinforce your identity and make a strong first impression during unboxing. You could even include a sticker of your brand logo or tagline to further your brand reach.
- Security & Tamper-Evident Labels
Tamper-proof labels or security seals reassure customers that their package has not been opened or compromised in transit. This is especially important for cosmetics, supplements, electronics, and food products.
- Barcode & Inventory Labels
For businesses managing warehouses or multiple SKUs, barcode labels and serial number labels help keep operations organised and efficient from the point of packaging to dispatch and delivery.
How to Design Effective E-commerce Labels
- Prioritise Clarity and Readability
Whether it’s an address label, a barcode, or even a QR code on your packaging, clarity is key. Fonts should be legible, contrast should be strong, and label sizes must be suitable for the type and size of packaging that is being used.
- Choose the Right Adhesive
Labels need to stay on throughout handling, storage, and shipping. Consider factors like temperature fluctuations, surface materials, and exposure to moisture when choosing adhesive types.
- Select Durable Materials
Opt for label materials that can withstand the shipping journey. Polypropylene (PP) or vinyl labels are ideal for waterproof and tear-resistant requirements. Paper labels are suitable for dry and short-term shipping needs.
- Consider Eco-Friendly Options
With growing interest in sustainable packaging, offering eco-friendly labels (such as recyclable or compostable materials) can contribute towards your brand’s green credentials.
The Branding Power of Labels in E-commerce
Your packaging may be functional, but it can also serve as a marketing tool. A thoughtfully designed label can enhance the customer’s unboxing experience—something that’s often shared on social media and can generate organic brand exposure.
Personalised thank-you labels, sticker seals, and even QR codes that lead to your social pages or review platforms all add extra value and help foster a stronger customer connection.
Common E-commerce Labelling Mistakes to Avoid
- Using labels that peel off or smudge in transit
- Printing low-resolution or poorly aligned barcodes
- Not complying with courier or shipping regulations
- Overlooking return label instructions
- Missing branding opportunities on plain packaging
How Abbey Labels Can Support Your E-commerce Labelling Needs
At Abbey Labels, we specialise in high-quality custom labels and shipping stickers designed to meet the unique challenges of online retail. Whether you’re a small to medium business or a large-scale e-commerce operation, we can help you:
- Choose the right material and adhesive for your needs
- Design custom labels that reflect your brand
- Ensure compliance with courier and international shipping standards
- Offer eco-friendly and tamper-proof solutions
- Provide fast turnarounds for growing businesses
From product labels to packaging seals and shipping barcodes, we offer everything your e-commerce business needs to run smoothly, and look great doing it.
Labelling is a small detail that makes a big difference in the e-commerce customer journey. By choosing the right materials, ensuring compliance, and using your labels as a tool for branding, you can improve delivery success, customer satisfaction, and even long-term loyalty. Ready to optimise your e-commerce packaging with custom labels? Get in touch with Abbey Labels today and discover the right solution for your business.